| Our Company Profile |
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| Monumental Vending is a DC Vending Service provider and the industry leader in the Washington DC region, offering the latest in information technology, electronic data transfer and healthy product selections, all of which ensures our customers receive only the best service available. |
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| We began the company in 1991 when its founders saw an opportunity to build a successful District of Columbia Vending Service, focusing on quality and service. Their idea was to utilize the most state of the art equipment available, provide only quality name brand products, while also attracting and retaining the highest quality DC Vending Service employees. |
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| We have capitalized on that vision and fostered an astounding 20% annualized growth rate. In a short 17 years, Monumental Vending has positioned itself as one of the largest independent District of Columbia Vending Service providers. |
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| Monumental Vending's success as a DC Vending Service provider is a product of three key concentrations: |
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• Superior Technology
• Outstanding Staff
• Quality Equipment |
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| Our Unique Advantages |
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| Today's computing power and portability has the capacity to revolutionize nearly every industry. But it takes a Washington DC Vending Service Provider dedicated to quality and integrity to turn technological possibilities into solid benefits for its customers. |
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| Over the past 8 years, we have maximized the performance of Digital Exchange technology in the Washington DC Vending Service industry. Our drivers collect detailed sales information electronically from every vending machine at each "Vend Visit," bringing a remarkable level of accuracy to cash accountability and item level product selection. |
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| Our advancements in technology translate into well-timed service cycles, site specific product mixes, excellent revenue accountability and the ability to provide superior service throughout the District of Columbia. |
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| The information gathered allows Monumental Vending to accurately report sales and revenue to our DC Vending Service customers, review product sales, and adjust service schedules. |
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| Monumental Vending offers our customers in the Washington, DC region the : |
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• Nationally recognized and Local Name Brand Products
• Technically advanced software to ensure quality, accuracy and integrity
• State-of-the-art equipment, i.e. the new “Sure Vend Snack Machines”
• Regular communication by our Customer Service Manager
• 24 hour response to all service requests |
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| Our DC Vending Service Customers |
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| We currently have over 500 satisfied District of Columbia Vending Service customers to include the surrounding Washington, DC region with a nearly 100% customer retention rate. We are proud to have partnerships with dominant local companies and organizations in the District of Columbia to include; |
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• The United States Supreme Court
• The Library of Congress
• MSNBC Washington, DC |
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| Additional references are available. |
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| Our Purpose, Mission & Core Values |
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- To provide opportunities for growth, learning and helping others, while providing unmatched Quality, Service and Integrity for our DC Vending Service customers.
- We provide & service vending machines through the Washington, DC region with a focus on anticipating and exceeding the expectations of our customers.
- Our Core Values are the few tenets that are non-negotiable within our organization; every person in our company adheres to these four principles;
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• Strong Work Ethic
• Detailed Oriented
• Reliable
• Courteous |
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| Through these values our organization enjoys a higher than average tenure for our Customer Representatives; the average of our DC Vending Service Representative is over 4 years. This continuity in our work force ensures our customers in the District of Columbia consistent and reliable service. |
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| Why choose Monumental Vending? |
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| The answer is very simple; Monumental Vending is a District of Columbia Vending Service provider; who is owned and operated by local residents with the experience and resources to service your organization. We are not a company who is managed from out of state with outside corporate priorities and objectives. Our only objective is our customers and how to provide the best service and products possible. |
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| Learn More about the Monumental Vending Advantages |
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| Please contact us » or call us at; 301-678-9660, we look forward to discuss our Washington, DC Vending Services and programs with you and how we will improve your vending services. |
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| Monumental Vending’s goal is 100% customer satisfaction! |
| Better Service… Happier Customers… Monumental Vending |
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